FAQ's
FAQ
THE MOST QUESTION WE HAVE
Explore answers to the questions that matter most to you and discover everything you need to know about our products and services.
Stone by Kennet Ralf stands out for its unique combination of traditional craftsmanship and contemporary design. We pride ourselves on creating exquisite stones that tell a story of enduring beauty, and our commitment to quality and personalized service sets us apart in the world of fine jewelry.
Yes, ethical sourcing is a priority for us. Stone by Kennet Ralf is committed to responsible practices, ensuring that our materials are ethically sourced. We believe in creating beauty with a conscience and strive to make a positive impact on both the environment and the communities involved in the sourcing process.
Absolutely! Stone by Kennet Ralf offers bespoke services to cater to your specific preferences and occasions. Whether it's an engagement ring, anniversary gift, or any special event, our artisans are dedicated to crafting a unique piece that reflects your individual style and sentiment.
To ensure the longevity of your Stone by Kennet Ralf pieces, we recommend regular cleaning with a soft brush and mild detergent. Store your jewelry separately to prevent scratching, and avoid exposure to harsh chemicals and extreme temperatures. For any repairs or maintenance, our expert team is here to assist you.